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career research blog

The latest career research insights to grow your career

Filtering by Tag: coaching

Clients’ success through dominant & friendly coaching

Anja Ghetta

Coaching is an inherent social activity with coach and client influencing each other reciprocally. Two main dimensions of social interaction are dominance (opposed to submissiveness) and affiliation (with friendliness on one side and hostility on the other). According to a German study, only the combination of friendly and dominant coaching behavior is in linked to positive coaching outcomes such as client goal attainment. Combined friendly-dominant coaching behaviors could be smiling, eye-contact, empathetic or considerate behaviors as well as postural expansion, relaxation, talking with a firm clear voice, being assertive, self-assured, or being direct.

Ianiro, P. M., Lehmann-Willenbrock, N., &Kauffeld, S. (2015). Coaches and clients in action: A sequential analysis of interpersonal coach and client behavior. Journal of Business and Psychology, 30, 435-456. doi:10.1007/s10869-014-9374-5